Success Stories & Case Studies
Real Results, Real Impact
DuckCreek Insurance Platform Implementation
Leading Insurance Provider
Challenge
Legacy systems causing inefficiencies in policy management and claims processing
Solution
Complete migration to DuckCreek platform with custom integrations
Key Results
- ✓60% reduction in claims processing time
- ✓40% improvement in customer satisfaction
- ✓25% cost savings in operational expenses
Technologies Used
DuckCreek Platform
Insurance Management Excellence
Azure Cognitive Services for Document Intelligence
Financial Services Corporation
Challenge
Manual document processing causing delays and errors in loan applications
Solution
Implementation of Azure Form Recognizer and Computer Vision for automated document processing
Key Results
- ✓80% reduction in document processing time
- ✓95% accuracy in data extraction
- ✓50% reduction in operational costs
Technologies Used
Azure Cognitive Services
AI-Powered Intelligence
OnBase ECM Implementation for Healthcare
Regional Healthcare Network
Challenge
Scattered patient records across multiple systems causing compliance and access issues
Solution
Unified document management with OnBase ECM and custom workflow automation
Key Results
- ✓70% faster patient record retrieval
- ✓100% HIPAA compliance achieved
- ✓40% reduction in administrative overhead
Technologies Used
OnBase ECM
Document Management Mastery
PolicyPal AI Chat – Smarter Conversations for Insurance
Insurance Providers
Challenge
Inefficient customer interactions and agent support in insurance processes
Solution
Implementation of PolicyPal AI Chat for intelligent conversational assistance
Key Results
- ✓Improved customer satisfaction by 50%
- ✓Reduced call center volumes by 30%
- ✓Increased agent efficiency by 40%
Technologies Used
PolicyPal AI Chat
AI Conversational Assistant